3D Tour Troubleshooting:

WebGL (Web Graphics Library)

Visit get.webgl.org to see if your browser has the necessary WebGL support

Hardware and OS Requirements

PC: Windows Vista or later with latest updates, and a GPU. Most computers within the last 3 years will have the necessary hardware
OSX: 10.8 or later with latest updates, and a GPU. Most computers within the last 3 years will have the necessary hardware
iOS: iOS 8.1.3 or later on iPhone 5 or later, iPad Air series, iPad Mini Retina 2 or later, or iPad 4
Android: Due to a wide variety in manufacturers and Android versions, this varies. In general, a device with full WebGL, and recent updates to both Chrome and Android 5.0 or later will be supported

Browsers

For the best experience, always use the latest version of major browsers:

Firefox 4 or later
Chrome 9 or later
IE 11 or later, with Windows 8 or later
Opera 12 or later
Safari 5.1 or later, with OSX 10.8 or later. (You may need to enable WebGL. To do so: Preferences > Security. In "Web content", check the Allow WebGL box, and refresh the page)

Internet Connection

3D Tours will load and function more efficiently, the faster and more stable your internet connection is. You can assess your connectivity at www.speedtest.net

3D Tour Troubleshooting:

WebGL (Web Graphics Library)

Hardware and OS Requirements

Browsers

Internet Connection

For further support, please contact us at [email protected] and one of our staff will be in touch.